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Utility Bill Payments
757County Administration handles all utility connection service applications and terminations, security deposit payments, distribution of meters and meter readings.
Utility meter readings are completed bi-monthly for the previous two months of service. The meter readings are reviewed and sent to HRSD to be processed for billing.
Billing Cycle Months: January, March, May, July, September, November
If you do not receive a utility bill by the end of the billing cycle, please contact our office at (804) 769-4958.
For questions or inquiries on new service or termination of service, please direct them to Melissa Abbott at (804) 769-4958.
If you have any questions about your invoice from HRUBS (Hampton Roads Utility Billing Service) please contact HRUBS at (757) 460-2491.
For questions regarding a security deposit refund, please contact the Utilities Department office at (804) 769-4958.
Billing and Payment Options:
Paperless e-Billing - Eliminate your paper bill and enjoy the ease of electronic billing and payment. Enroll at hrsd.com/css.
Electronic Checks and Credit/Debit Card - Have your payment automatically deducted or make a one-time payment online at hrsd.com/css or call (888) 430-4385.
Check payable to HRUBS with account number on your check to:
HRUBS, PO BOX 37097, BOONE, IA 50037-0097
Failure to pay delinquent notices will result in service termination and a $50.00 reconnection fee along with the past due balance paid in full.